Essential Korea Emergency Numbers & Crisis Management Guide

Traveling to Korea? Bookmark this essential guide to emergency numbers, practical crisis management tips, and top safety apps to keep your Korea travels safe and stress-free.

Planning a trip to Korea?

Beautiful destinations, delicious food, and warm-hearted people await you — but knowing the right emergency numbers in Korea is just as important as packing your suitcase.

Unexpected incidents or accidents can happen at any time during your travels.

And in a foreign country, these situations can feel even more overwhelming.

While Korea is considered a relatively safe destination, it’s still essential to prepare for potential emergencies.

In this post, we’ll walk you through the emergency contact numbers and crisis management tips you need to know before or during your stay in Korea.

Remember this guide — it could make your trip significantly safer and more comfortable.

🚨 Essential Emergency Numbers in Korea

Essential Emergency Numbers in Korea
<Image Source: Korean National Police Agency>

Basic Emergency Numbers

112 – Police Report

  • Crime reports, lost item reports, traffic accidents, etc.
  • 24-hour operation
  • Multilingual support available

119 – Fire Department/Emergency Medical Services

  • Fire, emergency patients, rescue requests
  • 24-hour operation
  • Emergency medical assistance
  • Multilingual support available

Foreigners’ Emergency Numbers in Korea

1330 – Tourism Translation Service

  • Operated by Korea Tourism Organization
  • 24-hour multilingual consultation (English, Chinese, Japanese, etc.)
  • From tourist information to emergency situation interpretation
  • Dial 1330 domestically, +82-2-1330 from overseas

1345 – Foreigner Comprehensive Information Center

  • Operated by Ministry of Justice
  • Stay, visa, and various civil service consultations
  • Operating hours: weekdays 09:00~18:00

1339 – Medical Translation Service

  • Foreign language interpretation for emergency medical situations
  • 24-hour operation
  • Multilingual support

Quick Reference Contact Summary

NumberSituation
112Police (crime, accidents)
119Fire/Emergency (fire, emergency situations)
1330Tourism translation service
1345Foreigner comprehensive information center
1339Medical translation service

Additionally, it’s good to check the information of your country’s embassy in Korea before traveling.

🏥 Handling Medical Emergencies in Korea

Medical Emergencies in Korea
<Image Source: Seoul Asan Medical Center Official>

How to Use Emergency Rooms

Korea’s emergency rooms operate 24 hours, and emergency patients can receive immediate treatment regardless of nationality. Call 119 or visit nearby hospitals for medical care.

Major Hospital Emergency Rooms

  • Samsung Seoul Hospital: 02-3410-0129
  • Seoul Asan Medical Center: 02-3010-3333
  • Yonsei Severance Hospital: 02-2227-7777
  • Seoul National University Hospital: 02-2072-1182

What to Prepare When Using Emergency Rooms

  • Passport or identification
  • Overseas travel insurance certificate
  • Cash or credit card (prepayment required before insurance processing)

How to Use Pharmacies

Over-the-counter medications are available at pharmacies, and you can purchase basic cold medicine, fever reducers, and pain relievers without a prescription.

Many pharmacists can provide simple guidance in English, so try explaining your symptoms.

 👮‍♂️ Lost Items & Theft Response Guide in Korea

When Your Passport is Lost

  1. Immediately report to 112 and get a loss report
  2. Contact your country’s consulate/embassy
  3. Apply for a travel certificate or temporary passport

When Your Wallet/Bag is Lost

  1. Report to 112 and file a loss report
  2. Contact card companies to stop your cards
  3. Contact banks to freeze your accounts

When Your Credit Card is Lost

  1. Immediately contact your card company to stop the card.
  2. If the card was stolen, report to police (112) – The theft report will be useful evidence for future insurance claims or disputes with card companies.
  3. Apply for an emergency replacement card – Major card companies like Visa and MasterCard provide emergency replacement card services, so contact the nearest branch to inquire about necessary procedures.

🚇 How to Handle Public Transportation Emergencies in Korea

Subway Lost and Found Centers

LineLost & Found CenterLocationPhone Number
Lines 1,2Seoul City Hall Lost & FoundCity Hall Station02-6110-1122
Lines 3,4Chungmuro Lost & FoundChungmuro Station02-6110-3344
Lines 5,8Wangsimni Lost & FoundWangsimni Station02-6311-6765,8
Lines 6,7Taereung Lost & FoundTaereung Entrance Station02-6311-6766,7
Line 9 (Eonju~Central Veterans Hospital)Sports Complex Lost & FoundLine 9 Sports Complex Station02-2656-0930
Line 9 (Gaehwa~Sinnonhyeon)Dongjak Lost & FoundLine 9 Dongjak Station02-2656-0009

Taxi Lost Items

Check the taxi number on your taxi receipt and contact the relevant taxi company or call 1330 tourism translation service.

💰 Managing Financial Emergencies in Korea

Emergency Money Transfer Services

Western Union

  • Available for pickup at banks and convenience stores nationwide
  • Services provided at Shinhan Bank, Woori Bank, etc.

How to Get Cash

You can withdraw cash from ATMs using international cash cards or credit cards. Most convenience stores (7-Eleven, CU, GS25, etc.) and subway stations in Korea have 24-hour ATMs, making them easily accessible.

Essential Korea Emergency Numbers

🏨 Solving Accommodation Issues in Korea

When Hotel/Accommodation Problems Occur

Prepare your reservation confirmation and contact 1330 tourism translation service for Korean interpretation support. If you made a reservation through an online booking platform, also try contacting that platform’s customer service.

Lost Items After Check-out

Immediately contact the hotel to request a lost item check, and if not found, proceed with a 112 report.

📲 Must-Have Emergency Apps for Travel Safety in Korea

Here are some apps that are good to install on your smartphone for emergency situations.

119 Report App

  • Emergency requests possible through the app as well as phone calls
  • Multilingual support including English
  • Automatic location transmission feature

Emergency Ready App (Ministry of the Interior and Safety)

  • Provides disaster and safety information in multiple languages
  • Real-time disaster alerts
  • Evacuation shelter location guidance

Recommended Translation Apps

  • Google Translate: Real-time camera translation available
  • Papago: Korean-specialized translation

For more on must-have apps, see our Top 5 Must-Have Apps for Traveling in Korea.

💡 Korea Travel Safety Checklist: What to Prepare

Essential Preparations

  • Purchase overseas travel insurance and carry the certificate
  • Keep a separate copy of your passport
  • Note emergency contact numbers in both English and Korean
  • Write down blood type, allergies, and medication information in English
  • Save credit card customer service numbers

Recommended Preparations

  • Save 1330 tourism translation service number on your phone
  • Install translation apps like Google/Papago
  • Note accommodation address in both Korean and English
  • Local contact information of acquaintances in Korea

Pre-Travel Confirmation Items

  • Check your country’s consulate contact information
  • Understand travel insurance coverage and contact numbers
  • Activate international roaming services
  • Prepare family/friend contact methods for emergency situations

Before you depart, don’t forget our Ultimate Korea Travel Checklist for First-Time Visitors to cover all the essentials.

Editor’s Note: Travel is more beautiful when it’s safe

Unexpected situations abroad can be stressful for anyone.

However, Korea offers excellent support systems for foreigners.

By knowing these emergency numbers and preparing necessary apps in advance, your trip will be safe and comfortable.

We hope you have a happy, safe journey in Korea!


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